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3. Building the Dialog Flow & Tone

I started with a very ambitious flow that involved the bot recommending projects near the user and provide updates on the project the user subscribed. Very quickly I realized the complexity and technical work that goes into setting up all the options. 

Eventually I focused on building a no-dead-end chat flow that (1) clearly outlined the options, (2) minimize memorizing key words (ex. refresh), (3) providing options for feedback and improvement.

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