1. Designing the Conversation

In Alexa, the conversation is designed through intents on the Alexa Developer Console. Similar to Dialogue flow for the Google Assistant, you can set designated intents that can be triggered by different user utterances. The challenge here is that you can to be very specific when designing the conversation, and have to project that the user might say and how they may say it. Then on the server side design the different intents to trigger different speech responses. These intents are connected by making a HTTP request to the Alexa webhook '/incoming/alexa'. Below is a section of the sample code used in the Ruby Sinatra framework. [app.rb]