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The Process

1. Designing bot personality
In order to gain a deeper understanding of dream analysis, I read the book Interpretations of Dreams by Freud. Since I have a real person as the persona behind the bot, designing the tonality and conversation is not something I struggle with.

I drew words from the book, especially in the user onboarding process, to guide users through a “dream interpretation counseling session”. The language that Freud speaks provides a lot of guidance. He sounds compassionate, well-educated, profession, yet personable. 

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