2. Learning from Dialogflow Integration:

When I first experimented with Dialogflow, I ended up hooking it just to Twilio due to which intent detection and answers were being given by Dialogflow itself without the user inputs touching the ruby code at all. In the second iteration, Dialogflow was used to pick up intents while the user queries were answered using the Ruby programme. 

the dialogflow ruby integration for intent detection can be found here: https://github.com/Harshikerfuffle/flying-unicorns/blob/master/technical_guide.md