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Process

I started developing the Alexa chatbot after the bot’s functionalities and personalities are confirmed.

Web Service

Firstly, build up a web service by Ruby on Sinatra. Test on the basic conversational flow on local and deploy the endpoint on Heroku.

Ticket Master APIs

Secondly, call data from Ticket Mater API to connect nearby activities information. I set the input variable is City.

Alexa Skill Net

Thirdly, sign up an Alexa skill to train the bot to handle the basic conversational interaction with users. Also, I added a large number of intents to handle unexpected conversations such as complaining, refuse and even flirting.

Conversational Flow 


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