Process

I started the chatbot with building its personality as for the attitude, value, habit and so on. Then I mapped out the conversation flow to check the interactions between the app and the users. I did several testings with users and got feedback. Then I iterated the conversation. I built the basic structure of the chatbot by Ruby, Heroku and Twillio. I also explored the possible APIs to integrate them into the project. Before I implemented it by coding, I created a function matrix to prioritize the features. In the end, I coded for all of the features.